25 results for "How free credits work"
How Pay-As-You-Go Works: Credits, Pricing, and Hiring Rules
What is PayAsYouGo? PayAsYouGo PAYG is a flexible, nosubscription option. Instead of a recurring plan, you purchase a block of credits upfront, use them to hire Genies, and only pay for what you need. There's no monthly ...
Advanced Monthly Plan: Pricing, Credits, and How It Works
Advanced Monthly Plan The Advanced Monthly Plan is a recurring monthly subscription that gives you a fixed credit balance each billing cycle, access to entrylevel and intermediate Genies, and a dedicated Project Coordina...
How Currency and Credits Work on RemoteGenies
The short version All transactions on RemoteGenies are processed in USD. The platform uses credits denominated in USD as its internal unit for paying Genies. There are no separate "coins" with an arbitrary conversion rat...
How Credits Are Deducted for Tasks
Credits are the currency you use on RemoteGenies to pay for your Genie's time. The amount deducted depends on three things: the Genie's experience level, the hourly rate tied to that experience, and the number of hours w...
Understand How the Bidding Process Works as a Client
How the Bidding Process Works When you post a task on RemoteGenies, qualified Genies submit bid proposals for you to review. Here's how the full process works, from listing your task to hiring a Genie. Step 1: List Your ...
How to Review and Approve Work Submissions
How to Review and Approve Work Submissions When your Genie submits their final output, the task moves to Pending Review status. You have full control over what happens next — approve it, request changes, or flag an issue...
How to Review and Approve Work Submissions
How to Review and Approve Work Submissions This guide covers what happens after your Genie submits their output — how to review it, approve it, request changes, and what happens next. There's a section for clients and a ...
How to Close Your RemoteGenies Client Account
How to Close Your RemoteGenies Client Account The Jira tickets provided do not contain a defined selfserve account closure flow for clients. Based on available information, here is what you need to know before requesting...
Top-Tier Monthly Plan: Pricing, Credits, and What's Included
TopTier Monthly Plan The TopTier Monthly Plan gives you exclusive access to genies with 7+ years of experience, a dedicated Project Coordinator, and a recurring monthly subscription billed through Stripe. Pricing and Est...
Understand the Dispute Process: How and When to Raise a Dispute on a Completed Task
The short version Once a task is marked Completed, you have 7 calendar days to raise a dispute. After that window closes, the task locks permanently and payment is released to the Genie. Act within the window — there are...
Refund Policy for Unused Credits
Refund Policy for Unused Credits Credits on RemoteGenies are nonrefundable. They cannot be converted to cash, transferred, or redeemed for any form of payment outside the platform. This applies to all credit types — free...
How RemoteGenies Protects Your Privacy and Data
How RemoteGenies Protects Your Privacy and Data Your data — personal, business, and projectrelated — is governed by formal agreements and platform controls built into RemoteGenies. Here's what that looks like in practice...
Track Progress While Your Genie Works
Your Task Page is the single place to monitor everything while your Genie is working — status, hours logged, subtasks, files, chat, and the full activity history. You don't need to chase anyone; it's all visible in real ...
What is RemoteGenies?
RemoteGenies is a Filipino freelance marketplace that connects clients worldwide with prevetted Filipino freelancers — called Genies — through a structured, taskbased hiring process. The core idea Instead of sifting thro...
Payment Methods Supported on RemoteGenies
Payment Methods Supported on RemoteGenies This article covers how clients fund their accounts and how Genies receive their earnings. For Clients: Paying Into the Platform RemoteGenies uses Stripe as its payment gateway. ...
Genie Tier Levels: What They Mean and Who You Can Hire
Genie Tier Levels: What They Mean and Who You Can Hire Every Genie on RemoteGenies is prevetted and placed into one of three tiers based on their years of experience. Your plan determines how many toptier Genies you can ...
Cancellation Policy for Clients
Cancellation Policy for Clients This article covers two types of cancellations: task cancellations and interview meeting cancellations. Each has its own rules. Task Cancellations Note: The specific steps for cancelling a...
Understand RemoteGenies' Non-Solicitation Policy
What the policy covers Once you connect with a Genie through RemoteGenies, all work arrangements and payments between you must stay on the platform. Attempting to hire a Genie directly — outside of RemoteGenies — is a vi...
Understand Genie Tier Levels Before You Hire
Every Genie on RemoteGenies is prevetted and assigned a tier level based on their years of experience. Tiers exist so you can match the right level of expertise to your task — and understand how that affects the hourly r...
Book a 15-Minute Discovery Call with a Genie (or with RemoteGenies)
Book a 15Minute Discovery Call There are two types of 15minute calls available to clients on RemoteGenies: 1. A call with a RemoteGenies representative — to get guidance on using the platform. 2. An interview call with a...
Rate and Review Your Genie After a Task Is Completed
Once a task is marked as Completed, you'll be prompted to leave feedback on your Genie's performance. Your rating gets displayed on the Genie's profile and helps maintain quality matching across the platform. When the Fe...
Save and Manage Your Favorite Genies
Save and Manage Your Favorite Genies Your Favorites list lets you bookmark Genies you want to work with again or keep on your shortlist for future tasks. Here's how it works. Adding a Genie to Favorites 1. Go to the Geni...
What Your Project Coordinator Does on Every Task
Every task you post on RemoteGenies comes with a dedicated Project Coordinator already assigned. You don't request one — they're there from the moment your task is created. When They Get Involved Your coordinator is assi...
Post a Task on RemoteGenies: Step-by-Step Guide for Clients
Post a Task on RemoteGenies Posting a task is how you tell the platform what you need done. Fill in the form accurately — the more detail you give, the better your Genie matches and bids will be. How to Open the Task For...
Invite Genies to Bid for Your Task
How to Invite Genies to Bid for Your Task After creating your task, you must invite at least one Genie before the task can move to Open for Bid status. Here's how the process works. Step 1: Fill in Your Task Details, The...
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