25 results for "How free credits work"
How Free Credits Work for New Clients
...balance is exhausted. Does getting a subscription change how free credits work? No. Whether or not you have an active subscription, free credits are consumed first and hiring limitations still apply based on your cu
How Currency and Credits Work on RemoteGenies
The short version All transactions on RemoteGenies are processed in USD. The platform uses credits denominated in USD as its internal unit for paying Genies. There are no separate "coins" with an arbitrary conversion rat...
How to Top Up Your Credits
How to Top Up Your Credits Credits are the currency you use to hire Genies on RemoteGenies. When your balance runs low, you can top up directly from your account without changing your plan. Which plan are you on? How top...
How Credits Are Deducted for Tasks
Credits are the currency you use on RemoteGenies to pay for your Genie's time. The amount deducted depends on three things: the Genie's experience level, the hourly rate tied to that experience, and the number of hours w...
Understand How the Bidding Process Works as a Client
How the Bidding Process Works When you post a task on RemoteGenies, qualified Genies submit bid proposals for you to review. Here's how the full process works, from listing your task to hiring a Genie. Step 1: List Your ...
How Many Genies You Can Invite and Hire
How Many Genies You Can Invite and Hire There are two separate limits to know: how many Genies you can invite to bid on a task, and how many toptier Genies you can hire depending on your plan. Inviting Genies to Bid When...
How to Close Your RemoteGenies Client Account
How to Close Your RemoteGenies Client Account Before You Close Your Account Settle any active tasks Do not request account closure while tasks are still in progress, pending review, or in revision. All active work should...
RemoteGenies Policies: Payments, Disputes, Credits & Support
This article covers how payments, credits, disputes, privacy, and support work on RemoteGenies. These are confirmed platform policies. Payment Protection Escrow RemoteGenies uses escrow protection. When you fund a task, ...
Understand the Dispute Process: How and When to Raise a Dispute on a Completed Task
The short version Once a task is marked Completed, you have 7 calendar days to raise a dispute. After that window closes, the task locks permanently and payment is released to the Genie. Act within the window — there are...
Refund Policy for Unused Credits
Refund Policy for Unused Credits Credits on RemoteGenies are nonrefundable. They cannot be converted to cash, transferred, or redeemed for any form of payment outside the platform. This applies to all credit types — free...
Step 5: Track Progress While Your Genie Works
Your Task Page is the single place to monitor everything while your Genie is working — status, hours logged, subtasks, files, chat, and the full activity history. You don't need to chase anyone; it's all visible in real ...
How RemoteGenies Protects Your Privacy and Data
How RemoteGenies Protects Your Privacy and Data Your data — personal, business, and projectrelated — is governed by formal agreements and platform controls built into RemoteGenies. Here's what that looks like in practice...
Client FAQ: Everything You Need to Know About Hiring on RemoteGenies
Client FAQ: Everything You Need to Know About Hiring on RemoteGenies Answers to the most common questions from clients — covering getting started, hiring Genies, tasks, payments, disputes, and account management. You can...
What is RemoteGenies?
RemoteGenies is a Filipino freelance marketplace that connects clients worldwide with prevetted Filipino freelancers — called Genies — through a structured, taskbased hiring process. The core idea Instead of sifting thro...
Payment Methods Supported on RemoteGenies
Payment Methods Supported on RemoteGenies This article covers how clients fund their accounts and how Genies receive their earnings. For Clients: Paying Into the Platform RemoteGenies uses Stripe as its payment gateway. ...
Genie Tier Levels: What They Mean and Who You Can Hire
Genie Tier Levels: What They Mean and Who You Can Hire Every Genie on RemoteGenies is prevetted and placed into one of three tiers based on their years of experience. Your plan determines how many toptier Genies you can ...
Register as a Client on RemoteGenies
How to create your client account Go to the client registration pagehttps://app.remotegenies.com/register?membertype=client and fill out the registration form. What you'll need to provide Email address — used to verify y...
Step 1: Post a Task on RemoteGenies
Post a Task on RemoteGenies Posting a task is how you tell the platform what you need done. Fill in the form accurately — the more detail you give, the better your Genie matches and bids will be. How to Open the Task For...
Step 3: Review Bids & Choose Your Genie
Once your task is open for bids and Genies start applying, you can review all submissions from the Applicants tab and hire the right person directly from there. 1\. Open Your Task and Go to the Applicants Tab From your T...
Step 4: Collaborate With Your Genie and Project Coordinator in GenieChat
GenieChat is your central workspace once a Genie is assigned to your task. All communication, files, and project updates live here — shared between you, your Genie, and your dedicated project coordinator. How to Access G...
Step 6: Review Output & Approve Task
This is the final step in the task lifecycle. Once your Genie submits their output, you review it, request changes if needed, approve it, and leave feedback. Here's exactly how that works. 1\. Task Moves to Review When y...
Set Up a Recurring Task
Set Up a Recurring Task If you have a task that repeats on a regular schedule — weekly reports, monthly content updates, recurring admin work — you can configure it as a recurring task instead of creating it from scratch...
Request or Add Extra Time to an In-Progress Task
Request or Add Extra Time to an InProgress Task There are two ways additional time can be added to an inprogress task: 1. Genie requests more time — the Genie submits a time extension request from the task timer, and the...
RemoteGenies Pricing: Monthly and Yearly Plans
RemoteGenies offers five ways to pay: Pay As You Go for oneoff tasks, Advanced and Toptier plans on a Monthly basis, and Advanced and Toptier plans on a Yearly basis. Yearly plans cost about 20% less than paying monthly ...
Book a 15-Minute Discovery Call with a Genie (or with RemoteGenies)
Book a 15Minute Discovery Call There are two types of 15minute calls available to clients on RemoteGenies: 1. A call with a RemoteGenies representative — to get guidance on using the platform. 2. An interview call with a...
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