Disputes & Refunds
Raising a dispute after task completion.
2 articles
Client FAQ: Everything You Need to Know About Hiring on RemoteGenies
Client FAQ: Everything You Need to Know About Hiring on RemoteGenies Answers to the most common questions from clients — covering getting started, hiring Genies, tasks, payments, d...
faqgetting startedhiring
Understand the Dispute Process: How and When to Raise a Dispute on a Completed Task
The short version Once a task is marked Completed, you have 7 calendar days to raise a dispute. After that window closes, the task locks permanently and payment is released to the ...
7-day holding periodcompleted taskscredits
Can't find what you need?
Ask Jinni directly — she's available 24/7 and gives sourced answers. If she can't help, we'll connect you with a human.
Still stuck? Submit a ticket and our team will get back to you.
